Analysis of Microfinance Lending and Credit Assessment Methodology

Analysis of Microfinance Lending and Credit Assessment Methodology Microfinance Institutions (MFIs) core activities are driven by a social mission through provision of full range of banking needs to poor people for productive purposes, thereby contributing to the developmentl objective of poverty reduction. MFIs products and services includes micro-credit, micro-savings, micro-insurance and also remittances. Microcredit program is providing financial capital to the poor household in order to engage them in income generating activities for alleviating poverty mostly to finance small businesses agricultural loans. Typically this type of lending is not secured by any collateral but granted based on the clients ability to generate the necessary financial means for repayment based on his or her business activities. Most of the terms and conditions for microcredit loans are flexible and easy to understand. However, there is no standard lending and credit assessment methodology employed by MFIs. We are motivated to explore and document this research gap. 1.2 The Innovation and Development of Microfinance Industry in Malaysia The provision of microcredit is nothing new in Malaysia. Poverty eradication programs involve provision of credit at subsidised rate to the poor has been around since 1970s after formation of the New Economic Policy (NEP) that was instituted in 1970. The earlier micro credit program was mainly carried out by credit unions, co-operatives, specialised credit institutions and NGOs. The provision of small financing designated mostly to finance micro enterprises, agriculture sector for poverty reduction and to improve income of the Bumiputera. The legislation for microfinance regulation in Malaysia includes, Moneylender Act 2002, Banking and Financial Institution Act 1989, Development Financial Institution Act 2002, and Cooperatives Societies Act 1993, (Zakiah, 2004). The Microfinance business models are based on mass market, cooperatives, monoline and distributor network (BNM, 2010). Majlis Amamah Rakyat (MARA), a council of trust to the Bumiputera and Credit Guarantee Corporation (CGC) are some of the pioneers to introduce micro credit to micro enterprises. The rural credit institutions comprising of Agriculture Bank of Malaysia (Agrobank), Farmers Organization Authority (LLP), Federal Land Development Authority (FELDA), Rubber Industry Smallholders Development Authority (RISDA) and other agro-based Co-operative Societies provide micro credit for the agriculture sectors. There are also a number of non-governmental organizations (NGOs) that engage in micro credit provision (Kasim and Jayasooria, 1993). These include Amanah Ikhtiar Malaysia (AIM), Yayasan Usaha Maju (YUM) and Sabah Credit Corporation (SCC) in Sabah, Koperasi Kredit Rakyat (KKR) in Selangor. Tabung Ekonomi Kumpulan Usaha Niaga (TEKUN) is a government agency micro credit provider. While, Malaysian Islamic Economic Development Foundation (YaPEIM), a cooperatives institution providing Islamic microcre dit program based on al-rahnu concept in Malaysia. Prior to 2003, Commercial banks involvement in microfinance program are just limited to extending lines of credit to AIM, and as a mediator for schemes such as the loan fund for hawkers and petty traders operated by the Credit Guarantee Corporation (CGC). In May 2003, the government launched a Micro Credit Scheme, particularly stimulating agricultural production activities as well as expanding small and medium enterprise activities. Two banking institutions namely Agrobank and Bank Simpanan Nasional (BSN), and AIM have been given the responsibility to carry out the scheme. The scheme is collateral free, and borrowers are eligible for a maximum loan of up to RM20,000 with interest rates charged at 4% per annum on reducing balance. The government acknowledged that development of the microfinance industry is crucial in promoting greater financial inclusion, given that almost 80 percent of the SMEs in Malaysia are micro enterprises (BNM, 2006). Thus, in August 2006, the National SME Development Council (NSDC) approved a comprehensive microfinance institutional framework proposed by BNM, comprising banking institutions, Development Finance Institutions (DFIs) and credit cooperatives to develop a sustainable microfinance industry. This commercially-driven microfinance industry will complement the existing Government-sponsored microfinance programmes. This is important to ensure that micro enterprises have adequate and continuous access to financing. Following this initiative, 10 local banks are now offering microfinance products providing a channel for micro enterprises to obtain financing from the formal financial systems. BSN was mandated to provide microfinance, while Bank Rakyat would provide microfinance to members of cooperatives and Agrobank would continue to provide microfinance to micro enterprises in the agriculture and agro-based sector. Banking institutions with their extensive nationwide network of branches would ensure wider outreach of microfinance. In addition, BNM proposed the establishment of the Malaysia Cooperative Societies Commission to strengthen the role of credit cooperatives in providing credit to micro enterprises. The new comprehensive microfinance indusry framework in Malaysia is as isllustrated in Table 1 below. Table 1: The Microfinance Institutions (MFIs) in Malaysia Non-Bank MFIs Bank MFIs Amanah Ikhtiar Malaysia (AIM) Yayasan Usaha Maju (YUM) Koperasi Kredit Rakyat (KKR) Kooperasi Kredit Pekerja (KKP) Partners in Enterprise Malaysia (PiEM) Tabung Ekonomi Kumpulan Usaha Niaga (TEKUN) Council of Trust to Bumiputera (MARA) Malaysian Building Society Berhad (MBSB) Sabah Credit Corporation (SCC) Agrobank Bhd (AgroBank) Bank Kerjasama Rakyat Bhd (Bank Rakyat) Bank Simpanan Nasional (BSN) Alliance Bank Bhd (Alliance Bank) AMBank Bhd (AM Bank) CIMB Bank Bhd (CIMB) EONCAP Islamic Bank Bhd (EON Bank) Public Bank Bhd (PBB) United Overseas Bank Bhd (UOB) Credit Guarantee Corporation Bhd (CGC) Source: adapted from Jasman et. al., (2010) These financial institutions have adopted different business models and strategies that leverage on the institutional strengths and niches to supports the credit needs of micro enterprises. A number of financial institutions have adopted a mass market model whereby the financial institution provides micro credit products through its existing branch network. Others, like Bank Rakyat, have adopted a cooperative model which provides microfi nance to its members. Some have employed the distributor network model, which leverages on the distributive capabilities of strategic business partners. Another is the monoline model with a dedicated microfinance operation, formed with its own distinct branding and processes designed to uniquely appeal to micro enterprises. Table 2 : Comparative Analysis of Non-Bank Microcredit Programs in Malaysia Category Non-Government Organization (NGOs) Government Agency Coopeatives Institution AIM YUM TEKUN MARA SCC YaPEIM Target Group Low income community Bumiputra micro entrepreneurs Bumiputra mincro entrepreneurs Agroculture based entrepreneurs Pretty traders Gold financing Programe Name Ikhtiar Microcredit General 1 2 and Group Fund Loan Tekun Microcredit Business Financing Community Loan Scheme Al-Rahnu Micro Credit Age Limit 18 years above Women 18 to 55 years 18 60 years 21 60 years Loan Amount Min : Nil Max : RM20,000 Min : RM100 Max : RM20,000 Min : Nil Max : RM50,000 Min : 1,000 Max : RM10,000 Min : 1,000 Max : RM10,000 Up to RM25,000 Loan Period 6 months to 3 years 6 months to 5 years 6 months to 5 years Up to 4 years Up to 3 years Processing Period 21 days N/a 35 days 11 days N/a Repayment Period Weekly Daily, Monthly Monthly Monthly Monthly Monthly Interest Rate / Charge 10%p.a 4% 11%p.a 5% 6%p.a 1.25%p.m 10%p.a 0.1% 0.75% Program Supports Insurance Business Training Business Training, Compulsory Deposits Business training Compulsory savings Advisory Business Matching loan scheme for group of 5 or 6 individuals. Source : UNDP(2008), and Respective Institutions websites. Note : No published data available for KKR, KKP and PiEM microfiance program details. Table 3 : Comparative Analysis of Banks Financial Institutions Microcredit Programs in Malaysia Category Banking Instititions (BIs) Development Financial Institutions (DFIs) Institution ABB AMBank CIMB EONCAPi PBB UOB CGC Agrobank BSN Bank Rakyat Program Name Personal Financing AmMikro Cash Express Personal Financing PB Micro Finance EasiCash DAGS Modal Usahawan 1 BSN Teman Niaga Mikro-i Target Group Micro enterprises Micro enterprises Micro enterprises Micro enterprises Micro enterprises Micro enterprises SMEs Micro enterprises Micro enterprises Micro enterprises Age Limit 25 60 years 18 60 years 21 60 years Retired civil servants 25 60 years 21 55 years 21 60 years 21 60 years 18 65 years Loan Amount RM2,000 RM50,000 RM3,000 RM50,000 RM3,000 RM50,000 RM5,000 RM50,000 RM3,000 RM50,000 RM5,000 RM50,000 RM50,000 RM3.0M RM1,000 RM50,000 RM5,000 RM50,000 RM1,000 RM50,000 Loan Period 6 months 5 years 1 5 years 6 months 5 years 3 15 years 1 5 years 2 5 years 3 months 5 years 1 5 years 1 months 5 years Processing Period 2 days 5 days 2 days 5 days 6 days 7 days 4 days 6 days 10 days Repayment Period Monthly Monthly Monthly Monthly Monthly Monthly Monthly Monthly Monthly Interest Rate / Charge 5.05%p.a 2.5%p.m 2% 3%p.m 2% 3%p.m 0.9%p.m 0.5% 3.5%p.a 4%p.a 4%p.a 4%p.a Source : Comparative table on microfinanc product features (BNM, 2010) and Respective Insritutions website 1.3 Problem Statements: Research issues in Microcredit Lending combines the science of obtaining and analysing the facts of a loan request and the art of making judgements about that information, the feasibility of the business, and the credibility of the borrower. Experienced lenders focus on the key business issues quickly, determine what information is needed, and then make prompt decisions based on that information. Developing sound credit judgement takes time and experience; development lending to small businesses by the book is difficult and rarely results in a quality loan portfolio. There is no formula for determining creditworthiness. The loan officer must assemble and evaluate information and then determine what the entire picture looks like. Traditional bank lenders refer to the Four Cs of lending: Credit, Capacity, Collateral, and Character. Development lending uses the same rigorous credit assessment principles, but applies them to situations in which the lender must rely on borrower character and cash flow from the business. The loan application and the first meeting with the borrower are the first screen of whether a business is a potential candidate for microcredit. Beginning with the first meeting, the lender must evaluate the quality of the business deal, the fit with the borrowers experience and capacity, and whether the financing amount and structure is appropriate. 1.4 Research Questions/Objectives The questions/objectives of this study are: RQ1: To investigate the microcredit lending methodology of commercial-driven and government funded MFIs RQ2: To investigate the credit assessment methodology of commercial-driven and government funded MFIs RQ3: Is there any different between lending and credit assessment methodology of commercial-driven and government funded MFIs? 1.5 Significance of this study This paper aim to understand, comparatively analyze and document the MFIs lending and credit application assessment methodology of both the commercial-driven and government-funded MFIs microcredit program. This study will contribute to enrich the existing literature related to microcredit and microenterprises financing with specific reference to Malaysia environment. 1.6 Limitations Survey involving only selected active MFIs based in west Malaysia. This paper only focused on microcredit lending and credit assessment methodology for micro enterprises only. 1.7 Organization of Report This paper is organized into four parts, after the introduction, part two contains the literature review related to microfinance lending and credit assessment methodology for micro enterprises. Part three describing data collection and analysis methodology and the last part contains concluding remarks and recommendations. LITERATURE REVIEW 2.1 Review of Microfinance Delivery Methodologies (REFINE) The Review of Rural Finance Innovations in Asia-Pacific Region have identified and documented the microfinance methodologies used in Asia. These methodologies include: Grameen Bank; Association for Social Advancement (ASA); SHG Linkage Banking ; Unit Desas (Village Banks) of the Bank Rakyat Indonesia (BRI); and Mixed model and mixed method (Source:xxx) Grameen Bank model The Grameen model is the most popular and widely replicated model in Asia. It consistently achieves outreach both in depth and magnitude and high repayment rates (98 per cent). The early replicators as early as 1989 were India, Malaysia and the Philippines; others include China and Indonesia. The model focuses on: poor peoples access to credit, with women as a priority; small loans repaid in weekly instalments; eligibility for higher loan amount for succeeding loans; loans for income-generating activities; financing activities chosen by borrowers themselves; and forming solidarity groups. Over time, the replicators modified the model to suit local contexts. ASA model ASA is another model from Bangladesh. In the 1990s, ASA gained recognition for achieving a repayment rate of 99 per cent. In Asia, the model has been replicated in India, Indonesia and the Philippines. While loan products are the same as with the Grameen model, the difference is that it does not impose the group co-liability. The model also requires that the borrowers form groups of 25 to 30 members. The model uses a unique standardized branch approach which enables cost savings and efficiency in service delivery the branch has no need for additional personnel for cashier and accountant, enabling it to fully cover costs even after 9 to12 months. SHG Linkage Banking model The SHG Linkage Banking model is an outcome of the Regional Linkage Banking Programme which is an initiative supported by APRACA and Deutsche Gesellschaft fà ¼r Technische Zusammenarbeit (GTZ) in the early 1990s. Using this model, NABARD of India achieved the largest scale and outreach in the countries supported by this programme. The approach is linking SHGs with banking institutions for loan and deposit services. Most SHGs are formed by NGOs or government agencies with financial support from NABARD. One difference between this model and the Grameen and ASA models is that before obtaining their first loan, the members of SHGs are required to mobilize savings first. They usually start at a 1:1 or 2:1 loan- to-savings ratio, increasing to 4:1 in succeeding loan cycles. Bank loans are wholesaled to SHGs, which in turn lend to individual members following terms and policies set by the SHGs themselves. The SHG is the dominant microfinance methodology in India (Sinha, 2003). Unit Desas model Unit Desas are village banks of the Bank Rakyat Indonesia (BRI). The bank provides loans for any income-generating activity: from 3 to 24 months for working capital and 36 months for investment capital. The reported repayment rate is 99 per cent. Charging market interest rates enabled the unit banks to be profitable and operationally self-sustainable units. Mixed model and mixed method As a result of cross-dissemination of various methodologies and experimentation by microfinance institutions, there is an emerging trend of adopting a mixed model and a mixed method. The former combines features of two or more models under one approach. The latter uses different methodologies for different client segments. For example, in the Philippines, microfinance institutions use an approach called GraSa which identifies clients and forms groups using the Grameen model while removing the co-liability requirement, which is a feature of the ASA model. Overall, the common thread among the best practices is the shift from mere credit to providing broader and sustainable financial services. While there are variations, there is an increasing emphasis on attaining a sustainable fund base, cost recovery of invested funds and efficient and responsive financial services to rural clients. 2.2 Traditional Approach of Creditworthiness Assessment for Small Borrowers An important role of credit markets is to screen borrowers and allocate credit efficiently based on their creditworthiness. Traditionally, banks have played a dominant role in doing so. One of the reasons posited for this has been that banks have the financial expertise to effectively intermediate capital (Diamond, 1994). The theoretical and empirical literature has argued that banks do very little screening for small borrowers and rely excessively on collateral. In addition, recent theoretical literature has also highlighted that the screening role may be better performed by markets with many participants, as opposed to banks (Boot and Thakor, 1997). Alternative peer-to-peer credit markets have recently started gaining popularity in lending to smaller borrowers such as individuals and small firms, both in developed and developing economies (Rajkamal I., et. al., 2009) While prior research has provided substantial evidence of elevated default risk among lower-income, minority, and less creditworthy borrowers (see, for example, Avery et al., 1996, Deng, Quigley, and Van Order, 1996, Berkovec et al., 1998, Pennington-Cross and Nichols, 2000), recent studies also suggest offsets to those risks via the slower prepayment speeds of targeted borrower groups (see, for example, Kelly, 1995, Van Order and Zorn, 2002, Archer, Ling, and McGill, 2002). Table 1: Summary of Criteria considered important by Bankers in Assessing Small Business Borrower Loan Applications Assessment Criteria Author(s)/Year Country Owners Personal Charatcteristics Business Ability (Fertuck, 1982) Honesty (Fertuck, 1982) Trading Experience (Deakins Hussain, 1994; Fletcher, 1995) Managerial Experience (Jones, 1982; Memon, 1984) Credit History (Jones, 1982; Memon, 1984) Quality of Management (Rosli, 1995) Malaysia Leverage and Security Position Gearing (Deakins Hussain, 1994; Fletcher, 1995; Berry, Grant and Jarvis, 2001; Binks and Ennew, 1996) Collateral (Ulrich Arlow, 1981) Guarantee (Deakins Hussain, 1994; Fletcher, 1995) Risk of Default (Rosli, 1995) Malaysia Owners and Business Financials Initial Capial (Jones, 1982; Memon, 1984) Financial Strengths (Fertuck, 1982) Bank Lending Policies Bank Policy (Berger and Udell, 2002) Relationship (Berger and Udell, 2002) Summary Table 2: Negative Factors Resulting in Rejection of Small Business Loans Application Assessment Criteria Author(s)/Year Country Owners Personal Charatcteristics Lack of Competecnce (Buttner Rosen, 1992; Desmond, 1991) Lack of Management Skills (Buttner Rosen, 1992) Lack of Entrepreneurial Skills Experience (Buttner Rosen, 1992; Desmond, 1991) Owners and Business Financials Poor Cash Flows (Struck Glassman, 1983) Poor Earnings Records (Fertuck, 1982) Insufficient Turnover (Read, 1998) Poor Credit Ratings Leverage Positions Poor Collateral (Fertuck, 1982) Insufficient Owners Equity (Struck Glassman, 1983) Past Due in Credit (Struck Glassman, 1983) Excessive Loan Requests (Desmond, 1991) Gearing too high (Desmond, 1991) Business Plans Insufficient Market Research (Buttner Rosen, 1992) Incomplete Business Plans (Buttner Rosen, 1992) Other Factors Bad Timing (Buttner Rosen, 1992) Summary 2.3 Innovation in Small Business Lending: The Art and Science of Microcredit The history of microcredit program can be traced back since 18th century where Credit Coperatives and charities provided small entrepreneurs in Europe (Hollis et. al., 1998). According to Hollis et. Al., a notable microcredit program in europe includes a fund created by Jonathan Swift, a novelist and the Irish Reproductive Loan Fund Institution. In developing economies, it is argued that among others absence of access to credit is presumed to be the cause for the failure of the poor to come out of poverty. Meeting the gap between demand and supply of credit in the formal financial institutions frontier has been challenging (Von Pischke, 1991). In fact, the gap is not aroused merely because of shortage of loan-able fund to the poor rather it arise because it is costly for the formal financial institutions to lend to the poor. Lending to the poor involves high transaction cost and risks associated with information asymmetries and moral hazards (Stiglitz and Weiss, 1981). Nevertheless, in several developing economies governments have intervened, through introduction of microfinance institutions to minimize the gap then allow the poor access credits through provision of so called microcredit. Microcredit is defined simply as small-scale credit, most typically for less-advantaged individuals. In practice, microcredit is most frequently used to refer to credit provided specifically for the purpose of starting a small business and there is other microcredit products catering for other consumption needs of poor individual. The various forms of micro-credit systems have proven successful in delivering credit to the poor and ensuring high rate of repayment when compared to the formal channels. Because micro-credit systems have been effective in reaching the poor, many developing countries have set up special financial institutions that either directly provide credit to SHGs and the facilitating NGOs or help refinance commercial and cooperative banks that provide the credit. These national micro-finance institutions are in turn funded by international agencies as well as the national government (source xxxx) Microfinance Lending Methodology Micro-lending methodology in practice is appearently different to mainstream banking. The distinguish characteristics are as follows; (i) non traditional creditworthiness assessment criteria; (ii) non traditional collateral accepted; (iii) loan officers are not necessarily bankers; (iv) credit is provided along with business support services. Other distinguishing features between them are as tabulated below; Table 3: Comparison of Micro-finance and Formal Banking Lending to Micro Enterprises Characteristics Microfinance Formal Banking Size of loan Small/tiny size of credit Medium/large credit Duration of loan Short duration Medium and long Thrift Emphasis on thrift as well as loans Focus on loan only Screening and Monitoring Group formation and informal methods Formal Procedures Enforcement of Repayments Stepped or sequential loans, Peer pressure and weekly repayments Collateral and legal pressured for repayments Nature of Organization Social organizational form Commercial organization form Motivation Self-help motivated Profit motivated Outreach Access to poor without collateral (all members) Access limited Lending Method Cash-flows based lending Asset-based lending Analysis Field visits Desk Analysis Credit Administration Flexible and personalized Standardized Source: Adapted with midification fromxxx 2.3.2 Microfinance Loan Assessment and Credit Analysis Methodology An important function of credit markets is to screen borrowers and allocate credit efficiently based on borrowers creditworthiness (Iyer, et. al., 2009). The credit analysis is defined as a process of establishing the current creditworthiness of loan applicants and forecasting the trends in its development. Top priority goals and stages in the bank credit analysis are determined. (Feschijan, 2008). The analysis of the creditworthiness involves preliminary study of the factors and prerequisites which can affect adversely the duly repayment of the credit. When analyzing creditworthiness, along with the required prerequisites for creditworthiness it is necessary to carry out a comprehensive study of the factors that determine it. It is believed that creditworthiness depends on several major factors: the borrowers efficiency, his reputation, his capacity for profit making, the value of his assets, the state of the economic situation, his profitability, etc. In order to conduct a thorough study of the above mentioned, it is necessary to use a number of indicators for the credit analysis (Feschijan, 2008). Table 3: Empirical Evidence of Microcredit Repayment Determinants Determinant factors Author(s)/Year Country Regular monitoring, audits, high repayment frequency, having group savings deposits Deininger and Liu (2009) India Close monitoring and close relationshp with borrowers Roslan et. Al. (2007) Malaysia Threats of sanctions, borrower incur less transactions costs Bhatt and Tang (2002) USA Gender of the borrower, type of business activity, amount of loan, repayment period and trainning Rosalan and M. Zaini (2009) Malaysia Joint liability, dinamic and progressive lending, Peer monitoring, social ties and social connections, self-selection, income shocks, social sanction and cooperation, loan size, infrastructure and local economic environment, group rules and regulations, group size, age of the group, assistance offered by bank, gender, local culture, group homogeneity, role of group leader Bakshi (2008) N/a (literature review) Group gender decomposition (group with more females) Anthony and Horne (2003) USA RESEARCH METHODOLOGY Data Specification and Collection Method Target Respondents Target respondents will comprises of the following selected microfinance institutions (MFIs) which constitutes both the non-bank MFIs and bank-MFIs; Category Non-Bank MFIs Bank-MFIs Organization MARA YUM AIM TEKUN SCC BSN Agro Bank Bank Rakyat Target Respondents Credit Manager/Officer Credit Manager/Officer Credit Manager/Officer Credit Manager/Officer Credit Manager/Officer Credit Manager/Officer Credit Manager/Officer Credit Manager/Officer No. of Respondents 40 40 40 40 40 40 40 40 Total respondents = 320 A personally administrated survey was employed in this study. Target respondents were comprises of credit managers and officers of the above selected MFIs in west Malaysia. Questionnaire Design Table 3.1: The Structured Questionnaire Design Section Category Remarks Section A Respondent Profile This section is designed to cater information on respondents demographic profile. Section B Lending Methodology This section concentrates on profiling the lending methodology of MFIs Section C Credit Assessment This section is designed to explore microcredit assessment criteria employed by MFIs Data Analysis Methods Descriptive Statistics Analysis Descriptive statistics analysis used to explore the characteristics of the respondents. Factor Analysis Factor analysis use to analyse and determine the significant important factors for microlenders in analysing microenterprises loan applications. Analysis of Variance (ANOVA) ANOVA is used to established statistical significant of differences of lending and credit assessment methodologies between commercially-driven and government-funded MFIs. ANALYSIS AND DISCUSSIONS Descriptive Statistics Analysis Respondent demographic factors Factor Analysis RQ1: To investigate the microcredit lending methodology of commercial-driven and government funded MFIs RQ2: To investigate the credit assessment methodology of commercial-driven and government funded MFIs

Stress and Negativity in Our Human Minds

SPC Mattadeen, Judy Corine Ms. Alexa Fernandez Effective Essay Writing January 26, 2010 STRESS AND NEGATIVITY IN OUR HUMAN MINDS Introduction Eliminating stress and negativity is the most important factor in our human minds. In general it is so powerful we almost feel like we can’t cope with it. Finding ways to fight stress and negativity is crucial to not only handle the ways of life but to really live a happier and more meaningful life. Stress and negativity is not a new agenda or a phenomenon. It has been a huge experience in mankind throughout history. These feelings accumulate in our lives and in our soul over time. Although sometimes these experiences are unavoidable. There are ways that can be done to help go through the process of eliminating stress and negativity and feeding our human minds with a good and positive outlook in life. Having a positive mentality and eliminating the negativity of stress in ourselves is not going to just fall upon us. It’s really a choice we have to make. Being positive doesn’t necessarily come naturally. It’s our decision that we have to make daily. Is stress an enemy to us human beings? Of course it is because you deal with so much negative energy. That alone merges to different type of problems that we encounter in our daily lifestyle. Be at work or at home, thus this type of emotions is everywhere. Now it is up to us on how we handle the situation that can either make us or one way to break us. We make the choice. (Melinda Smith, M. A. , Ellen Jaffe-Gill, M. A, & Robert Segal M. A. 2008) (http://helpguide. org/mental/stress_management_relief_coping. htm) Stress and negative feelings The stress of always feeling bad can lead to deep depression and medical disorder. Our body and our mind are a continuum. In other words focusing too much on being angry, fear or having fear of failure is one of the contributing factor of self destruction and having such failure in achieving such goals that we human want in life. We can control all the stress and negativity we encounter by means of responding to new challenges by telling ourselves that we are capable of facing our fears and doing what is right. All this is a way of eliminating such negative thoughts and a turnaround of a positive spin. That is a good start of leading a better life. Visualization, this technique can be achieved by means of installing positive expectations and believe that we can do it. Therefore if we literally eliminate the old feelings and shadow it with the new and positive ways. We can achieve a good and healthy mind and soul. We are not meant to live a miserable and unfulfilled life. When we discover the path of visualizing what we really want to achieve in life. Then we can discover and start working in some realm associated with a positive attitude not negative and we all will thrive to the fullest of success. Critical thinking Whenever we tend to catch ourselves being critical or even having a negative thought in mind is very stressful. Thinking negative of another person, circumstances or anything that can lead a negative reaction is a challenge. Make it a priority also to keep your well pure. If somehow in some points you’re being or if somebody is being critical of you or trying to lead you in a bad light. Recognize that there is a stone coming your way. We don’t need to dwell on it, or get upset and vengeful. When these stages occur the best thing to do is pull ourselves back and have this inner question â€Å"Can I take up such challenge to control myself†? One way to look at our level in coping with these feelings is our human emotions. Our body alone is like a bucket of energy where we store pure energy alone. May it be negative or positive. We might want to declutter our world by human cleanse also. By means of letting your choice reflect your taste. Whether you let the stress and negative thoughts handle your life or fight the biggest fight. Motivation is one of the best key in life. Surrounding ourselves with positive individuals will help us move on to the right track. Keep pressing forward. The key to rising higher is to keep looking to where you want to go. Keep a positive vision and see yourself accomplishing your goals and fulfilling your destiny. Meditation Relax and take a deep breath. Always let in a positive spirit to avoid negative thoughts. Personal power, acceptance, and inner love will help restore our boundaries to normal settings. Maintaining all these positive factors are guides us in removing old baggage and replacing it with the good ones. Let in a higher power. The answer to this is simply having God in our hearts. Let our choice reflect our taste and by then when we have that higher power restored in our souls. We are on the right track. We all need to get in peace of who we really are. Dwell only on the positive, empowering thoughts towards ourselves. That’s when we realize that our faith is energized. Prayers are the best medicine in our everyday routine in life. Health and well being Maintaining a good and healthy balance mind and body will lead us to fight all the stress and unwanted negative that surrounds us in our daily lives. Exercise is also the best key. It releases such tension in due time and provides us with energy to handle anything that may come our way. One way also to eliminate stress and negativity is managing our time wisely. We must always find a way to have our own me time. Have a habit of writing everything down on paper on what to do, where to go, what else needs to be done or etc. is a good way of managing your time wisely. Handle important task first and eliminate unessential task. Exercise and eating right is also a good factor in eliminating stress and the entire negative that surrounds us. If we are fit, and nothing else is really seriously wrong in our lives, than we can probably manage a fair amount of frustration, delay, unfairness, misfortune in whatever form. Surrender and let in Instead of fighting and feeling negative about your thoughts that can lead to stress. Surrender to them and you will see that the negative feelings will quickly eliminate and lose its power over our human minds. When we are in a world of so much stress fight it by accepting it and try not to think too deep into it. Cause in some points there are stressors that are really not even meant to be paid attention too at all. We should always observe the feeling in our mind and body without labeling or either judging it by all means. Self confidence is also one of the best tools for us to use to reach our goals and be happy in life. There is always room for improvement with our inner feelings to avoid accumulating stress by means of having faith in everything we do and encounter. Be realistic about life alone. Set realistic goals. Ask yourself questions before we even execute. Think positive thoughts. Know what you want and do what is right. Nobody can hold you down if you believe. For God alone does not focus on what’s wrong with us. He’s not looking at all our faults and weaknesses. He’s looking at how far we’ve come along and how much we’re growing as a person. So we all need to focus on what’s right for us. (Henrik Edberg 2006-2010) Final thoughts Life alone is a major challenge. Everywhere we go we may encounter the good and the bad. Whether you may take the chance of absorbing the negative and deal with it or fight the toughest fight in dealing with stress alone. We all make those choices. Eliminating stress and negativity can be achieved by thinking positive. It’s time to unburden ourselves by receiving progress, initiative, inner peace, love, setting goal, prayers, and motivation. My personal experience in life alone dealing with stress and so much negative alone is challenging. There are times where in I just can’t handle the situation that I’m in yet I pushed myself for the better by pressing forward, surrounding myself with positive people, and learn how to deal with stress by means of how to handle my emotions. This is one of the most significant aspects in coping. Overall by reading every word in this essay is a step in what are the ways in dealing with everyday stress and negativity in general. It is also a guide in improving our everyday life. We can make the most of any experience or challenges that we go through by committing ourselves in change and grow. Expressing ourselves freely, fully and honestly is not going to lessen us the benefits of creating a positive meaning in life. Remember when our life or your life is full of rocks; don’t forget to throw bread back in return. Reference: How to reduce, prevent, and cope with stress (Melinda Smith, M. A. , Ellen Jaffe-Gill, M. A, & Robert Segal, M. A. 2008) http://helpguide. org/mental/stress_management_relief_coping. htm

Introduction To Motivation Theory And Its Influence On...

Brief introduction to motivation theory and its influence on marketing INTRODUCTION Marketing occupies a very important part in the development of the company. â€Å"Marketing is the process of planning and executing the conception, pricing, promotion and distribution of ideas, goods, and services to create an exchange and satisfy individual and organizational objectives.†( American Marketing Association 2004) But how marketers know why consumers do what they do and what product they need? Having a good understanding of motivation theory is a useful way for marketers to close to people. Motivation refers to the processes that cause people to behave as they do. From a psychological perspective, motivation occurs when a need is aroused that the consumer wishes to satisfy.Once a need has been activated, a state of tension exists that drives the consumer to attempt to reduce or eliminate the need. By understanding it, grasping the rules of consumers, so as to apply to the marketing, improving product sales and brand recognition. Main body Marketing is the management process which identifies, anticipates, and supplies customer requirements efficiently and profitably.( UK Chartered Institute of Marketing) The basic marketing concept states that firms exist to satisfy needs. Marketers can only satisfy these needs to the extent that they understand the people or organizations who will use the products and services they are trying to sell.(Michael,2013,p7)Thus, the law ofShow MoreRelatedBusiness Environment Past Papers1115 Words   |  5 PagesUnit Title: Introduction to Business Guided Learning Hours: 100 Level: Level 4 Number of Credits: 12 Learning Outcome 1 The learner will: Understand the objectives of a business, what resources they need and to whom they are accountable. 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Language of Opportunity Essay example - 910 Words

Language of Opportunity The guarantee of opportunity of the immigrant community of the United States and the assimilation and unity of the population depend upon English becoming the official language of the United States by Constitutional Amendment. Our educational as well as our social system is put under serious financial strain by the over application of Title VI of the Civil Rights Act of 1964 under the pretense of non-discrimination. Immigrants are being provided a false sense of security by not being encouraged to learn English, which would yield far greater advancement opportunities in employment. Our melting pot is fast becoming a salad bowl, where unity and patriotism cannot exist. Education is one of the foremost†¦show more content†¦Proponents of English-only initiatives do not oppose an end to all English as a Second Language programs, though many bilingual programs would likely be affected. 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